Last Updated: August 5, 2026
This Privacy Policy describes how Galaxy Hauling (“we,” “us,” or “our”), located at 6280 State Highway 128, Napa, CA 94558, collects, uses, and handles information when you visit our website or contact us through it. We are committed to being transparent about our data practices and protecting your personal information.
1. Information We Collect
We only collect information you provide to us directly. When you submit our contact form, we collect:
- Your full name
- Your email address
- Your telephone number
- Any message or details you include in your inquiry
We do not use tracking cookies, behavioral advertising tools, or any third-party analytics platforms at this time. In the future, we intend to implement Google Analytics and Google Search Console to understand how visitors find and use our website. When that happens, this policy will be updated before those tools go live. Those services may collect non-personally identifiable information such as browser type, pages visited, and approximate geographic region through cookies and similar technologies.
2. How We Use Your Information
Information submitted through the contact form is used solely to respond to your inquiry and, if you book a service, to coordinate that job. Specifically, we use your contact details to:
- Respond to your question or quote request
- Schedule and confirm hauling or junk removal appointments
- Follow up on service requests you initiated
We do not use your information for unsolicited marketing, and we do not add you to any mailing lists without your explicit consent.
3. How We Share Your Information
We do not sell, rent, trade, or otherwise share your personal information with third parties for their own commercial purposes. Your contact details stay with us.
We may share information only in the following limited circumstances:
- Service providers: If we use third-party tools to manage email or scheduling, those providers may process your contact information on our behalf. They are bound to handle it securely and only for the purpose of providing that service to us.
- Legal requirements: If required by law, subpoena, or government authority, we may disclose information as necessary.
- Business transfers: If Galaxy Hauling is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
4. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) give you certain rights over your personal information, including:
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of your personal information
- The right to correct inaccurate personal information we hold about you
- The right to opt out of the sale or sharing of your personal information (we do not sell personal information)
- The right not to be discriminated against for exercising your privacy rights
To exercise any of these rights, contact us using the information at the bottom of this page. We will respond within 45 days as required by California law.
5. Data Retention
We retain the contact information you submit for as long as it is reasonably necessary to fulfill your service request, resolve any related questions, and comply with legal obligations. If you would like us to delete your information sooner, send us a request at the email address below.
6. Data Security
We take reasonable measures to protect the information you share with us from unauthorized access, use, or disclosure. Our website is hosted on a secure server, and contact form submissions are transmitted via encrypted connections (HTTPS). That said, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has submitted personal information through our site, contact us so we can delete it promptly.
8. Third-Party Links
Our website may contain links to external sites such as Google Maps. Once you leave our website, we are not responsible for the privacy practices of those third-party sites. We encourage you to review their privacy policies directly.
9. Future Use of Analytics
We plan to add Google Analytics and Google Search Console to this website in the future. These tools will help us understand how visitors reach our site and which pages they visit. Google Analytics uses cookies to collect aggregated, non-personally identifiable data. When these tools are activated, this Privacy Policy will be updated to reflect that change, and we will provide cookie notice functionality on the site as appropriate.
For more information on how Google handles data collected through these services, visit policies.google.com/privacy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy. For material changes, we will make reasonable efforts to provide more prominent notice.
Questions or Requests
If you have any questions about this Privacy Policy, want to request access to or deletion of your data, or want to exercise any of your California privacy rights, reach out to us directly:
Galaxy Hauling
6280 State Highway 128, Napa, CA 94558
Phone: +1 707-699-7712
Email: support@galaxyhauling.com
Business Hours: 8am – 7pm, Monday – Sunday